The location is excellent, with safe surroundings and plenty of nearby places to visit. Once I was moved to a room with an exterior window, my stay became much more comfortable. The staff eventually accommodated my request, which improved the experience.
Carlos
ноябрь 2024 г.
its in the right location. Nice clean rooms. The housekeeping ladies are very nice and friendly. I wish your service desk were like them.
Albert
сентябрь 2024 г.
The staff was very kind, I liked the room and the view and the hot water. thank you!
Maria
январь 2024 г.
The clean rooms, location of the hotel, and the housekeepers they were super friendly and helpful. I wish the front desk were more friendly. They are so rude
Albert
сентябрь 2024 г.
Everything, good staff, quick and clean places, the housekeepers r super nice and help me open my door when i got locked out. Love it will.be coming back indeed
Janeth
апрель 2025 г.
I had been in this hotel long time ago. It was a pleasure to see that, with changes, is still a grand hotel
Juan
март 2024 г.
Safe location in the city. Room for 1 night, comfortable and secure. Breakfast reasonable price and delicious.
Desautels
март 2024 г.
- The location was convenient - Staff was nice. - We got a good view to the plaza.
Anette
декабрь 2022 г.
I really liked this place. Very nice, helpful and knowledgeable staff. Good location, very nice room, onsite restaurant. My window overlooked Macroplaza, a large open air people place on the East. On the West was the central shopping district. Literally walk out the door on either side to each. Monterrey is surrounded by large, beautiful and distinctive mountains and the weather was great. I was in a hurry and didn't get to the restaurant, but I noticed the morning I was leaving that it had a $5 USD breakfast buffet. I would definitely have liked to try it. The area it is in has loads of great local and some chain restaurants. The legendary El Rey de Cabrito, a must try, is a five minute walk. They specialize in grilled baby goat. There are two Mr. Pampas locations in Monterrey, also a must stop in my book whenever I am in Mexico. Both were about 30 minutes away by bus and they are always excellent food and service. These are Brazilian Rodízio style, with all you can eat grilled meats and an extensive salad bar. The hotel wanted to send someone to my room to administer a going-back-to-US Covid test but I declined. I still had places to go, so I went to a 24/7 clinic and was in and out in just over an hour with my negative results. It was about $27 USD. I caught a bus a few blocks away to the second Mr. Pampas. Google Maps is unreliable about bus stops and routes but you can always take taxis. I prefer not to waste the money on me but I was traveling solo. If someone is with me I don't mind splurging on a ride. I had to take taxis to and from the airport. There is no viable alternative IMHO.
W
март 2022 г.
Monterrey Hotel is the perfect place for your business time. Everything is comfortable and work good: internet, water, service room. Everything. The people is easy friendly and ready for help u. That's.
Dulce
февраль 2024 г.